We had to prompt them to explain things. We eventually stopped using any of the restaurants but the buffet. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. By chance, a member of our group stopped by the lobby for a different issue and found out that all evening dining options were closed besides one small restaurant that required reservations. We continuously work on improving our product and service delivery and it is through feedback of well-traveled guests like yourself that we get the opportunity to improve. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. We also support the elimination of single-use plastic and the responsible consumption of fish. If you woke up late and wanted to eat at 11:30am it was not possible. Book Coral Level at Iberostar Selection Bavaro, Dominican Republic on Tripadvisor: See traveller reviews, candid photos, and great deals for Coral Level at Iberostar Selection Bavaro, ranked #14 of 38 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. - Restaurants o Primarily 3 restaurants were working. They had some activities on the beach a few times,katamarans and kayaks. Our group of 25 had twelve kids, half of them under the age of 6. Afterwards we adjusted our expectations that the vacation is going to be one of those “nightmare vacations”. We sincerely regret that all of our facilities did not live up to your expectations, as we do try to take care of every detail so that our guests enjoy their stay with us and we strive daily for complete guest satisfaction, therefore, we are sorry for the impression that you have received during your time with us. Book Coral Level at Iberostar Selection Bavaro, Bavaro on Tripadvisor: See 121 traveller reviews, 206 candid photos, and great deals for Coral Level at Iberostar Selection Bavaro, ranked #13 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. It was not terrible, but typical meals equated to $12 dinners at local TGI Fridays o I keep saying when buffets were open, because overall, if at any time one wanted to have a meal, it was not possible. See 122 traveler reviews, 206 candid photos, and great deals for Coral Level at Iberostar Selection Bavaro, ranked #12 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. I do not believe my request for assistance was even understood. We were checking in well after the checkin time. Did we know that, NO. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. Coral Level At Iberostar Selection Bavaro - Coral Level At Iberostar Selection Bavaro Punta Cana is located minutes away from Splash Water World, featuring a currency exchange, a garage and a gift store. Book now. This was formerly Star Prestige and recently rebranded, opened as Coral Level in 2018. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. We had no idea.We went to the lobby to make a reservation and closest one we could get is 9:45pm.I have to tell you the resort was very empty. Yes, dry cleaning and laundry service are offered to guests. Please see our partners for more details. o Hotels room have a special light system that tells the staff when room is ready to be cleaned. Discover genuine guest reviews for Coral Level at Iberostar Selection Bavaro All Inclusive along with the latest prices and availability – book now. There was no word from the administration as to why the power went out, when it would be back up, or apologies of any kind. Own or manage this property? They just did not understand and did not care to understand. I would say we were at 15-20% occupancy. This hotel is rated between 4 and 5 stars. All things considered we were moved up to 6:30pm. We received 2 grilled cheese sandwiches instead. Taxes and fees that are shown are estimates only. I do not believe that during our stay, when we utilized waiter-staff, that the staff even /ONCE/ brought out the correct order. The first 2 nights the lights wend out in the resort,mu hubby couldn't sleep cause he uses the machine to help him breathe. All in all that trip was saved by the company we were with otherwise it would be a bigger disaster, Dear Guest, First of all, we wish to thank you for choosing our hotel for your deserved vacations and for taking the time to make us aware of your experience. Coral Level at Iberostar Selection Bavaro - Best Price (Room Rates) Guarantee Book online deal and discounts with lowest price on Hotel Booking. However, no one has notified us or anyone in our group of 25. See more questions & answers about this hotel from the Tripadvisor community. Here are some of the issues that stood out: - We were dropped off by our transfers at the main lobby, not at the Coral Level lobby. On one of the days they closed all buffets and only one restarant was open. - During the first days, when we still thought that room service was approachable and understood English, we requested apple or orange juice or any kind of juice for our child. During our 10 days stay no shows,no kids clubs. However, the surprises did not appear to stop. Once again, thank you for staying with us, we are looking forward to having another opportunity to welcome you again. I had to go buy an extension cord from the shops nearby, to hook up my CPAP machine to a working outlet in the bathroom - During the first 2 nights, the power went in the resort. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. At this time, I realized the room service was pointless, waste of time and only added to frustration to already frustrating beginning of vacation - We paid a premium for an all-inclusive hotel, especially during the Covid times, when everyone is offering major deals on vacations. It is inconceivable that we could eat at 9:30pm and nothing else is open to provide a meal. Which languages are spoken by the staff at Coral Level at Iberostar Selection Bavaro? Regards, Quality Manager Coral Level at Iberostar Selection Bavaro, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Coral Level at Iberostar Selection Bavaro, Dominican Republic Ski-In / Ski-Out Hotels, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels With Babysitting in Dominican Republic. As part of Iberostar´s pioneering initiative, Wave of Change, and Iberostar´s commitment with the environment, we have created the first Coral Lab where we collect different species of coral which we study as we want to protect these ecosystems. They did not even offer a map of the resort until prompted. We requested room service, and requested toast and double expresso for breakfast (my son had e-learning at school and had to stay and study in the room and was hungry). Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. Nearby attractions include Bavaro Beach (2.4 km), Vivaldi Cigars (6.3 km), and Escapology (6.5 km). The main bar that has the stage for shows was open till 12am and the beach bar closed at 1am. With orlando chefexcellent they had good treatment I would recommend anybody to come to this hotel the room service or a great day was also good the whole package for excellent we loved it, Dear guest, Thank you very much for these kind words after your recent stay at our wonderful Iberostar Hotel and the review that you have shared. When staying at our hotel you can access the facilities of the Bávaro complex and have a relaxing time in our Spa Sensation which has 21 massage cubicles, in addition, an 18-hole golf course designed by P.B. There was no one else ahead of us in line we were the only ones in the lobby. We eventually stopped using any of the restaurants but the buffet. Everything you need to know about the Coral Level at Iberostar Selection Bavaro … Yes, dry cleaning and laundry service are offered to guests. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We received a restock of coca cola in the fridge instead. more. The Iberostar Selection Holguín Coral Level experience guarantees your holidays will be the brightest, most peaceful days of your year. The smaller restaurant by the beach and one of the buffets during the evening, required our meals to be brought out by waiters. We also support the elimination of single-use plastic and the responsible consumption of fish. We’ll even let you know about secret offers and sales when you sign up to our emails. When staying at our hotel you can access the facilities of the Bávaro complex and have a relaxing time in our Spa Sensation which has 21 massage cubicles, in addition, an 18-hole golf course designed by P.B. What food & drink options are available at Coral Level at Iberostar Selection Bavaro? We literally felt that we had to fight and argue to get food for our kids. No attempt of an entertainment was made during those nights. Noone explained to us. By chance, a member of our group stopped by the lobby for a different issue and found out that all evening dining options were closed besides one small restaurant that required reservations. We caught one show on our 3rd day there.It was wonderful but that was it. Please know we will use your feedback to address the concerns raised with our team as this is not the kind of feeling we want to leave in our guest's memories. Nearby attractions include Bavaro Beach (1.5 miles), Vivaldi Cigars (4.0 miles), and Escapology (4.0 miles). Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Everything you need to know about the Coral Level at Iberostar Selection Bavaro … Which room amenities are available at Coral Level at Iberostar Selection Bavaro? Kind regards, Quality Manager Coral Level at Iberostar Selection Bavaro ", Grand Theft Auto customer a girl that the food was. Once again, thank you for staying with us, we are looking forward to having another opportunity to welcome you again. It is unknown why the checkin went so slowly. What are some of the property amenities at Coral Level at Iberostar Selection Bavaro? Sunbathe in one of its comfortable lounge chairs distributed in two spectacular swimming pools, with concierge service all day and a bar within everyone's reach. Essentially, our first few days of vacation were /completely/ gone in pure frustration. There was no word from the administration as to why the power went out, when it would be back up, or apologies of any kind. During our 10 days stay no shows,no kids clubs. Coral Level at Iberostar Selection Bavaro: Fantastic trip - Read 69 reviews, view 154 traveller photos, and find great deals for Coral Level at Iberostar Selection Bavaro at Tripadvisor. This was especially tough as our group that consisted of 50% of kids, some of whom where little. When we inquired as to the dinging time, we were told 9:30pm. - During the first days, when we still thought that room service was approachable and understood English, we requested apple or orange juice or any kind of juice for our child. Claim your listing for free to respond to reviews, update your profile and much more. Afterwards we adjusted our expectations that the vacation is going to be one of those “nightmare vacations”. I placed a call to front desk to get the outlets looked at, but no one came. See photos and read reviews for the Coral Level at Iberostar Selection Bavaro rooms in Dominican Republic. No attempt of an entertainment was made during those nights. I had to go buy an extension cord from the shops nearby, to hook up my CPAP machine to a working outlet in the bathroom - During the first 2 nights, the power went in the resort. Are there opportunities to exercise at Coral Level at Iberostar Selection Bavaro? There are more places to choose from in the Bavaro area. Sunbathe in one of its comfortable lounge chairs distributed in two spectacular swimming pools, with concierge service all day and a bar within everyone's reach. Enjoy free breakfast, free WiFi, and free parking. They just did not know what to do and how to handle things when they did not understand. 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